AbusePipe Business Workflow

The following workflow is used by our customers to handle their emails. By following it, you will save having to create a workflow for yourself, as well as understand the various points in the process where intervention might be required by you.

1. Configure AbusePipe

This process is used ONCE to specify the settings that AbusePipe needs to know, and saves them to an AbusePipe .ABP file for future use. Note - you can load the file default.abp to load default values for everything here.

1. Open your email client and login (e.g. Microsoft Outlook, Lotus Notes etc). Make sure you are using the correct email profile
2. Open AbusePipe (in Start Menu\Programs\AbusePipe)
3. On AbusePipe's Login tab, click the Default radio button.
4. On the Email Folders tab, you need to specify where AbusePipe will find emails with emails. If they are found in the Default Inbox then click on the Default Inbox radio button). If not, click within the Folder field to select the email folder where emails with emails are found.
5. If you want processed emails to be moved to a new folder, click within the Move emails to folder field, and select the email folder where processed emails should be moved. If not, select the Do nothing - leave processed emails where they are radio button. Note - AbusePipe marks every email as 'Read' when it has been processed
6. On the Filter tab, specify the TextPipe Pro filter to use. The default is: C:\Program Files\AbusePipe\Filters\extract.fll
7. Save the settings to a .ABP file to be used later.

2. Actual Run

This process is used each time AbusePipe is run. The points where manual intervention may be required are marked as ***. See also Avoiding Exceptions.

1. Open your email client and login (e.g. Microsoft Outlook, Lotus Notes etc). Make sure you are using the correct email profile
2. Open AbusePipe (in Start Menu\Programs\AbusePipe)

3. Load the .ABP file from Process 1 (it should be in the recent files list)

4. Click the [Go] button
5. AbusePipe will begin processing emails
6. If set, AbusePipe will mark each processed email as 'Read', and move it to a new folder
7. When all the emails have been processed, AbusePipe will then run TextPipe
8. Open the database and run the reports to analyse the data.

See also

Features
New features in this release
More Reviews (online)

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