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Avoiding Exceptions

Software Setup

Email related

  1. Use the Test Login button on the Login tab to confirm that your login information is correctly specified.
  2. Is your email client fully MAPI compliant? Outlook is, Outlook Express is not, Lotus Notes can be but may need extra downloads and patches from the Lotus web site, as it was not fully MAPI compliant at the time of writing.
  3. If your mail client is not fully MAPI compliant, you may be able to connect to it via Outlook, i.e. using Outlook as a client to view your other emails.
  4. Netscape Mail and Lotus Notes can both be accessed using Outlook as a client.
  5. Incompatibilities: To avoid problems with software that is not fully MAPI-compliant, we advise NOT to move processed emails to a new folder; use the Default or Prompt Login options; do not set processed emails to 'Read' status.

See also

What is EmailPipe?
Features
New features in this release

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